About petir
We at petir provide an online entertainment service available in supported jurisdictions where local law permits. Our platform combines football markets, live-dealer tables, slot games, and esports betting with a robust payment infrastructure spanning six e-wallet partners and four bank virtual accounts across Indonesia.
- Languagenon-specific info English UI
- VerificationOTP
- SupportMultilingual chat Channel
This page outlines who we are, what petir offers, and the principles that guide our service. We remain transparent about how we operate, what we ask of our account holders, and how we protect your data and funds on our platform.
Our petir platform is designed for users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other supported regions. We do not claim to operate in jurisdictions where online wagering is prohibited by local law.
Our petir service and coverage
petir operates as a single-account gaming and sportsbook platform. We host football markets across Liga 1, Piala AFF, Champions League, and other tournaments. We offer live-dealer tables — blackjack, roulette, baccarat, and Dragon Tiger — alongside slot games including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Our esports offering covers Mobile Legends, Free Fire, and PUBG Mobile. All betting activity on petir shares one wallet and one account.
petir does not guarantee outcomes or returns. All football match results, live-dealer outcomes, slot spins, and esports match results are determined by their respective governing bodies or game providers. Our role is to offer a platform where you can participate in these markets within your jurisdiction, subject to account verification and anti-money-laundering compliance.
On petir, every account is individually verified, and every transaction is logged and traceable for compliance and security.
Payment and account infrastructure on petir
We at petir accept deposits via six e-wallets — DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet — as well as four bank virtual accounts: mobile banking, local payment, online payment, and e-wallet. E-wallet deposits typically settle within moments; bank transfers settle within one business day for mobile banking and local payment, and one to two business days for online payment and e-wallet.
Before you can withdraw from petir, we require identity verification. This includes a national ID (KTP) or passport photo, proof of address, and your full legal name and date of birth. Once verified, your petir account can process deposits and withdrawals without additional verification steps unless you change your profile information significantly.
- Deposits on petir credit your account instantly (e-wallets) or within standard banking windows (bank transfers).
- All withdrawals from petir return to the same payment method you used for deposits.
- We do not charge hidden fees; all payment costs are displayed at checkout.
- petir withholds withdrawals only if we detect unusual activity or if verification documents require clarification.
Our petir account policies and user rights
We at petir ask all account holders to verify their identity before withdrawal. This is not a barrier — it is a compliance requirement that protects both your account and our platform. Once verified, your petir account operates without further friction.
On petir, we maintain an account recovery process. If you forget your password, reset it via email or phone verification. If your account shows unauthorized access, report it to our support team immediately and we will secure your account and review transaction history. petir never asks for your password, OTP, or banking details via email or SMS.
- Account verification
- Required before withdrawal on petir. Takes one to two business days; we contact you if documents need clarification.
- Multi-account policy
- We at petir permit one account per verified person. Multiple accounts violate our terms and may result in suspension.
- Dormant account
- Accounts with no activity for one year may be flagged on petir. Contact support to reactivate.
- Data retention
- petir retains account and transaction data per anti-money-laundering regulations. Historical data is available upon request.
Our petir support and service availability
We at petir maintain multilingual support channels. Our team responds to account queries, payment issues, and game disputes within standard response windows. Contact details are available in your petir account settings and on our footer.
petir platform operates continuously, subject to standard maintenance windows. We notify users of planned downtime in advance. If you experience technical issues on petir, our support team can assist with account access recovery, payment tracing, or game settlement inquiries.
petir platform strengths
- Single account funds all markets on petir
- Multiple payment methods across Indonesia
- Clear settlement and withdrawal process
- Mobile-first design for Android and iOS
Compliance requirements
- Identity verification required before withdrawal
- One account per verified person on petir
- All transactions logged for anti-money-laundering
Jurisdiction and service area of petir
We at petir operate only in supported jurisdictions where our services are legally permitted. We do not offer petir services in jurisdictions where online wagering is prohibited by law. Account holders are responsible for verifying that their use of petir complies with their own region's regulations.
If you are accessing petir from a region where our services are not available, we reserve the right to restrict or suspend your account. petir is available in supported regions across Indonesia; if you are unsure, contact our support team or check our legal notice.
We at petir commit to transparency, security, and compliance. Our platform is designed to serve account holders in supported jurisdictions with clear payment options, fast settlement, and reliable support. If you have further questions about petir's operations, policies, or service area, our support team is available through your account settings.
We at petir are committed to keeping this page current as our service offerings and payment methods evolve. For the most recent policy updates, consult our terms and privacy policy or contact our support team.
Info
Getting started on petir: Android, iOS, and browser access
Android installation on petir
Download the petir app from our website onto your Android phone. Once installed, open the app and log in with your mobile number and password. Our petir app requires Android 6.0 or later and works on 4G or 3G networks. If you encounter installation errors, clear your phone's app cache and retry. The petir app on Android includes one-tap QRIS scanning for quick deposits, biometric login for security, and push notifications for settlement alerts.
iOS and browser access on petir
iPhone users access petir via Safari or Chrome browser, which functions as a progressive web app (PWA). You can install petir to your home screen for a native app experience without downloading from the App Store. Our petir PWA supports the same features as the Android app: QRIS scanning, biometric login, and notifications. Browser access works on any iOS version and adapts automatically to weak 3G connections by reducing image quality and optimizing load times.
E-wallet deposits on petir: DANAOVO, GoPay, and more
Our petir platform accepts five major e-wallets. Each deposit method follows the same flow: select your wallet at checkout, authorize the payment in the wallet app, and the credit appears in your petir account instantly. We charge no markup on e-wallet deposits.
DANA on petir
DANA is integrated into petir across all supported Indonesian cities. Deposits appear within seconds. No account linking required on petir; deposit on your first login. If your DANA transfer fails, our support team retains the transaction record and assists in troubleshooting.
OVO & GoPay on petir
OVO and GoPay users in Medan, Bandung, and Semarang benefit from petir's flexible wallet switching. Both wallets process subject to verificationly and accept withdrawals to the same wallet used for deposit. If you lose access to your wallet account, contact our support team for alternative withdrawal methods.
ShopeePay & LinkAja on petir
ShopeePay and LinkAja are available on petir for users seeking additional payment flexibility. Both wallets process deposits in real time and support standard petir withdrawal limits. Minimum deposit amounts and withdrawal terms apply equally to both methods.
QRIS scan-and-pay on petir
Our petir platform supports QRIS (Indonesian national QR standard) for subject to verification via any QRIS-compatible mobile app. On the Android app, tap the QRIS icon, point your camera at a petir-generated code, and authorize payment. QRIS deposits bypass wallet intermediaries and settle within one to two minutes on petir.
Bank virtual-account transfers to petir
For users who prefer direct bank transfers, our petir platform generates a unique virtual-account number for BCA, Mandiri, BRI, and BNI. Each virtual account is tied to your petir profile and remains active for 365 days.
| Bank | Minimum Transfer | Settlement Time on petir | Account Validity |
|---|---|---|---|
| BCA | our welcome offer | Immediate to subject to verification | 365 days from generation |
| Mandiri | our welcome offer | Immediate to subject to verification | 365 days from generation |
| BRI | our welcome offer | subject to verification | 365 days from generation |
| BNI | our welcome offer | subject to verification | 365 days from generation |
To receive a virtual account number on petir, log into your account, navigate to "Deposit," select "Bank Transfer," and choose your bank. Our petir system generates your unique account number instantly. Transfer funds from your personal bank app to the petir virtual account. Once the transaction settles, your petir balance updates automatically. Multiple transfers to the same virtual account are allowed on petir.
KYC document submission and verification on petir
Our petir platform requires Know Your Customer (KYC) verification to unlock withdrawal privileges and access higher betting limits. Verification is straightforward and protects both you and our petir service.
Documents required for petir KYC
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Government ID
National ID card, passport, or driving license (clear front and back) -
Proof of address
Utility bill, bank statement, or lease agreement (dated within 90 days) -
Selfie with ID
Recent photo holding your ID card near your face (good lighting, no filters)
petir verification timeline and support
Our petir compliance team reviews submitted documents within one to three business days. During this window, your petir account remains active for deposits and gameplay, but withdrawals are held pending verification. We do not charge for verification.
If we request additional documents or clarification, we notify you via email and provide a 14-day window to resubmit. If your KYC is rejected, we explain the reason and allow unlimited resubmission attempts on petir.
Once approved, your KYC status remains valid for two years on petir. After two years, we may request updated documents. All petir KYC data is encrypted and stored securely.
Deposit and withdrawal flow on petir
Deposit steps on petir
Withdrawal steps on petir
petir payment service: security, limits, and support
Our petir DANA integration simplifies top-ups for users across Jakarta, Surabaya, and other supported Indonesian cities. When you select DANA as your deposit method on petir, you are redirected to the DANA app or web gateway where you authorize the transaction. Your petir account receives the funds within seconds of DANA confirmation. We charge no markup on DANA deposits; the amount you transfer is the amount credited to your petir balance. DANA deposits are processed around the clock, including during Idul Fitri and other holidays when bank windows may close. If your DANA transfer fails, we retain the transaction record and assist you in identifying the cause via our support team.
petir users in Medan, Bandung, and Semarang often choose OVO or GoPay for their flexibility and integration with everyday spending apps. Both e-wallets follow the same flow on petir: select your wallet at checkout, authorize the payment in the wallet app, and the credit appears in your petir account instantly. Unlike bank transfers, OVO and GoPay deposits do not require account linking or advance setup on petir; you can deposit via either wallet on your first login. Our petir system accepts both OVO and GoPay withdrawals, returning your cash to the same wallet you used for the deposit. If you switch phones or lose access to your OVO or GoPay account, contact our support team to arrange an alternative withdrawal method.
When you submit Know Your Customer (KYC) documents on petir, we require a government-issued ID (national ID card or passport) and a recent proof of address (utility bill, bank statement, or lease agreement). Our petir compliance team reviews documents within one to three business days. If we request additional documentation, we notify you via email and provide a 14-day window to resubmit. petir does not charge for verification. Once your KYC is approved, you unlock withdrawal limits and access to all betting markets on our platform. If your documents are rejected, we provide a reason and allow you to resubmit corrected versions. Verification remains valid for two years on petir; after that, we may request updated documents.
Our petir platform is optimized for Android phones, iPhones, and tablets. Android users can download the petir app from our website; iPhone users access petir via mobile web browser (Safari or Chrome), which functions as a progressive web app (PWA) with home-screen installation. Both access methods deliver the same games, betting markets, and payment options. The petir mobile experience includes one-tap QRIS scanning for quick deposits, biometric login for security, and offline-tolerant features that cache your recent activity if network drops briefly. We support 4G and weak 3G connections; the petir app adapts image quality and load times based on your signal strength. Push notifications alert you to settlement results, withdrawal confirmations, and promotional updates on your petir account.
Game categories on petir
Alongside our payment infrastructure, our petir platform offers football markets (pre-match and live), live-dealer tables (baccarat, roulette, blackjack), slot games, and esports betting. All games on petir are available after you deposit and verify your account.
petir support and service windows
Our petir support team responds to account recovery requests, payment disputes, and general inquiries within standard response windows. We maintain multilingual help availability in Indonesian and English.
Standard response time on petir
General support inquiries on petir are answered within 24 business hours. Account recovery requests and payment disputes are prioritized and typically resolved within 48 business hours. Our petir support team operates seven days a week.
Multilingual support on petir
Our petir platform provides support in Indonesian and English. Users can contact our team via email, live chat (during business hours), or in-app messaging. We recommend live chat for urgent issues on petir.
Account security on petir
Our petir platform uses encryption and standard security practices to protect account credentials and payment information. If you suspect unauthorized access to your petir account, contact our support team immediately for account lockdown and password reset.
petir account recovery and dispute resolution
If you lose access to your petir account or suspect fraudulent activity, our support team can assist with recovery. We verify your identity using the personal information and documents you provided during KYC. Account recovery on petir typically takes one to three business days. Payment disputes (failed transactions, duplicate charges, or missing credits) are investigated within 48 business hours on our platform.
Our services are available only where local law permits. We do not claim to operate in jurisdictions where online wagering is prohibited by local law.